Common queries answered
Frequently asked Questions
Yes, we ship to many countries worldwide. International shipping rates and delivery times will be calculated at checkout.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
We accept a variety of payment methods including credit/debit cards, PayPal, and other secure payment options.
We provide a detailed size guide on each product page. If you’re still unsure, our customer service team is here to help you find the perfect fit.
You can contact our customer service team via email at contact@merchventura.
If you are unhappy with your items, you can return them within 7 days from the day of delivery for a refund or replacement. We can assist you with the return and provide instructions for care and repacking.